People (Customer Hub)

In the Admin Console / Internal Portal, People is the operator-facing name for Customer Hub — the shared identity plane for guests, patients, clients, and other contacts your assistants and apps talk to.

Route in the product: /app/customers (nav label: People).

What operators see

• Unified people records tied to channel identities (e.g. WhatsApp phone)
• Context that apps and assistants can enrich without each owning a CRM
• Timeline / notes when apps append via the Hub APIs

Customer Hub does not replace your vertical data (reservations, appointments). Apps keep domain documents in managed storage; Hub holds shared identity.

How apps use it

Installable SDK apps call ctx.customer (resolve / enrich) from /qefro tools. See the builder guide: Customer Hub.

WhatsApp / widget
  → runtime
  → installed app /qefro
  → ctx.customer.resolve({ phone })
  → ctx.storage.*   # domain docs

Related operate tasks

Task	Where
Install an app that uses Hub	Marketplace · Installation
Configure workspace channels	Channels
Invite staff / RBAC	Administration

Related topics