What is Qefro?
Qefro is an AI Workspace platform for organizations. You configure knowledge, permissions, and tools once, then ship three product surfaces:
- Assistants — Customer AI (website widget, WhatsApp) and Employee AI (branded Internal Portal), grounded in workspace knowledge with citations
- Installable SDK apps — domain software built with
qefro create-app, published to Marketplace, installed per workspace; the managed/qefroprocess is the application - Secure actions — Business Tools (REST / OpenAPI / Backend SDK webhook) and app tools, with identity forwarding, approvals, and audit logs
Assistants answer questions and run Business Actions. Apps own vertical logic (reservations, appointments, marketing registrations) while the platform owns Customer Hub (People), campaigns, and organization workflows.
Who this documentation is for
| Audience | Focus | Start here |
|---|---|---|
| Operators & admins | Run workspaces, install apps, People | Operate → Getting started |
| App builders | Ship installable SDK packages | Build apps → First app |
| Integrators | Connect REST / OpenAPI / connectors | Build apps → Connect systems |
| Spec lookup | APIs, schemas, security | Reference |
Orientation
Platform pillars
AI Workspaces
Isolated knowledge, tools, and conversations per team.
Installable SDK apps
create-app → publish → Marketplace install.
Customer Hub (People)
Shared people identity across channels and apps.
Knowledge Platform
Hybrid RAG, OCR, citations, workspace isolation.
Business Tools & Flows
REST, OpenAPI, Backend SDK — plus FlowRunner.
Security & RBAC
Tenant isolation, teams, identity, audit logs.